Community & Support

Getting Help

Where to get help (in order)

1. Search docs first (Ctrl/Cmd + K)
2. Discord channels:
   • #technical-help - Setup/errors
   • #strategy-discussion - Trading strategies
   • #general - Everything else
3. Contact support - Account/billing issues only

Join Discord →

How to ask questions that get answered

Include:

• TradingView plan (Basic/Essential/Plus/Premium/etc.)
• Exact error message
• What you tried already
• Screenshot if visual issue

Template:

Issue: Signal Provider not in dropdown
Plan: TradingView Premium
Tried: Refresh, remove/re-add
Error: None, just missing

Gets ignored: “It doesn’t work” with no details

Discord rules & etiquette

DO:

• ✓ Share what works/doesn’t work
• ✓ Help others with similar issues
• ✓ Use the right channel
• ✓ Search before asking

DON’T:

• ✗ Share exact profit/loss amounts
• ✗ Give financial advice
• ✗ Spam or repeat questions
• ✗ Promote other services

Channel guide:

• #technical-help - Errors, setup issues
• #strategy-discussion - Trading approaches
• #general - Everything else

Contributing

How to provide feedback

Feature requests: Discord #suggestions

• Be specific about the problem
• Suggest a solution
• Explain the benefit

Bug reports: Include:

• Steps to reproduce
• Expected vs actual result
• Your TradingView plan
• Screenshot if relevant

Good example: “Flux Composer dropdown empty. TradingView Plus Plan, tried refresh. Screenshot attached.”

Open source contributions

What’s open source:

• Ultimate Smoother
• Filters Toolkit
• Helper libraries

How to contribute:

1. Join Discord
2. Express interest
3. Start with small fixes
4. Follow Pine Script standards

View open source components →

Community Benefits

What you’ll find in Discord

• Real traders sharing what works
• Quick help when stuck
• Strategy discussions with data
• Beta access for active members
• No spam or get-rich-quick schemes

Active channels:

• Strategy development
• Technical troubleshooting
• Market analysis
• Feature requests

How to become a valued member

1. Help others when you can
2. Share your results (good and bad)
3. Document what works for you
4. Stay active in discussions
5. Respect the rules

Benefits: Beta access, direct team contact, community recognition

Quick Links

Join Discord Connect with traders

Contact Support For account issues

Tip

💡 Pro tip: The best way to learn is to help others. You’ll understand concepts better by explaining them.

Join Our Trading Community

Connect with fellow traders, share insights, and learn together.

Join Discord